We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@allyourbestdeals.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@allyourbestdeals.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@allyourbestdeals.com.
Refund Policy
Refunds can only be issued to the card of purchase. Refunds may take 5 to 10 business days to be processed back to the card on file, depending on the card provider.
Price Adjustment Policy
If an item you purchased goes on sale, we will honor the sale price if the purchase was made within the last 7 calendar days. Beyond this 7-day window, price adjustments are no longer possible.
Damages or Defective Items
Please inspect your order within one week of delivery. If you discover an item is defective, damaged, or incorrect, contact us right away at support@allyourbestdeals.com with a description and photographs/videos of the issue. We will work quickly to resolve the problem.
For damaged or defective items, resolutions may include a replacement, a discount, or a refund, depending on the situation. Any replacement orders provided will be sent out with a signature required delivery service.
How long does my sofa or furniture take to grow?
We recommend light use for the first 24 hours to allow your sofa, bed, chair, or pouf to expand and restore its shape evenly. During the first few days, you may notice that the foam appears misshaped or that the fabric has wrinkles—this is completely normal and part of the expansion process. Over the course of a week, the foam will continue to firm up and expand, and the fabric will settle into place. By the end of this period, your furniture will be fully expanded and ready for regular use.
Our breakthrough foam technology works best with time, and your sofa or bed will continue to adapt to your body and environment, becoming even more comfortable as it completes the expansion.
To help with the process, there are a few things you can do:
- Follow our [video guide here] for tips on how to unwrap and position your furniture for optimal expansion.
- If desired, you can gently use a steamer on medium heat to help release wrinkles in the fabric more quickly.
Please note that expansion is a gradual process, and it may take at least one full week for your sofa, bed, chair, or pouf to fully expand. If you still have concerns after this time, feel free to reach out to us at support@allyourbestdeals.com with a description of the issues and any photos, and our team will assist you further.
Thank you for your understanding and support!